2025 Updates
Monthly Membership
Many of you have been set up with a standing appointment rotation for services. I understand not everyone’s schedules can accommodate a standing appointment, so I will be offering two options for booking services in 2025.
If you would like to continue keeping a routinely scheduled appointment, please review the Terms of Service page and make a request for a monthly subscription.
I will be scheduling all clients who request a monthly membership appointment based on the response for preferred dates/times and service areas.
All clientele who have previously had a Monday or Friday standing appointment (excluding the 1st Monday of the month route) and still wish for monthly services, will be moved to Tuesdays-Thursdays. Mondays and Fridays will be used for Pick-A-Spawt online booking and admin work only.
Using your Online Portal
An individual client profile is created for every client to use for tracking care services, scheduling appointments, or viewing any upcoming appointments. This is an effective and efficient method to ensure all customers' messages and requests are in one place for scheduling so nothing is missed.
You can view your online portal at any time by using the unique link at the bottom of all of your appointment texts.
Adding a Card on File
If you would like to secure a monthly spawt on the schedule with a Monthly Membership, you can easily add your card on file by entering card details at the top of your profile, then clicking “Save Card”. Your payment info will be saved securely in the system for routine payments. A card can be placed on file for any client who wishes to for ease of checkout in the future, but it will be *required* for any client who wishes to keep a standing appointment.
Pick -A- Spawt > Online Booking
Requesting Appointments from your Portal
Clientele choosing to book online as needed can easily
request a spawt on the schedule from their Client Profile.
Click "Request Appointment" and you will be automatically directed to the Online Booking page.
For those of you who would rather utilize online booking going forward as your schedule allows, please also see the Terms of Service page.
Garage Door Code/Hidden Key Entry Policy
Some of you have already been utilizing Garage Door Entry for your pets when you or a responsible party cannot be present for your appointment.
This will be available for monthly membership clientele or online booking clientele whose pets have received services 2+ times previously.
*This option will be discussed and chosen with your pet pro ONLY*
Safety is our #1 concern and this option might not be the right fit for every pet. If you would like to learn more, please ask your pet pro and view the Terms of Service.
Expectations of Pet Parents
Most full working days include 12-15 appointment stops and 35-40 animals being serviced. It is so very appreciated when pets are ready to go for their services to remain on schedule throughout the day for everyone. Please have all potty breaks, leashing, harnessing, or confining of pets done prior to your appointment time.
Weather plays a huge role in mobile services and scheduling. Thank you for understanding when conditions are not safe to successfully service pets and travel between appointments. Please see details about how a missed appointment due to weather conditions will be scheduled for the upcoming year.
🌡️ ☀️ ⛈️ Extreme Weather Policy 🥶 ❄️ ☃️
If I will be entering your home when you are away with a key or door code, please let me know in advance if for some reason there will be someone home and I do not need to enter myself. If I need to enter your home for an appointment while you are away, please reach out to me in advance so I will know to factor that into my schedule for the day. You can view a copy of the policy for this below
While I do not require vaccination records to be kept on file at this time for each pet, it is an expectation pets be current on their Rabies vaccination at a minimum to receive services.
Methods of Contact
I am asking all clients to please utilize the software system and client text thread for booking or asking questions regarding appointments or pet care.
It can get very difficult to keep up with messages when they come in from many avenues, from hundreds of clients regularly.
In an attempt not to miss messages & requests,
I ask all clients please reach out by the requested methods.
This allows me to be the most organized on the road
and helps with scheduling immensely.
Thank you! 🐾
Referring Potential New Clients
I have been so blessed to have a thriving business and booked schedule since basically the beginning while doing next to nothing when it comes to advertising or marketing my services. I am so thankful to my amazing clientele for sharing with your friends, family, co-workers, neighbors, etc. I have met thousands of amazing animals because of YOU.
For anyone looking for these specific mobile pet care services - they can connect in the following ways 😁
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Facebook Page - SpawtOn Mobile Pet Care Services
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New Client Intake Form - Copy this link to send the intake form
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Website - Please feel free to share my website so they can explore all options, services, availability, and service areas
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Growing Business
Thank you for understanding this business is growing bigger than just me and I could not be more proud. The recent updates to scheduling and software have been a necessary jump to better split my time between the hundreds of pets I see regularly for services. These additions are also essential to create a better system for client communication, individual pet record keeping, and route planning prior to services being rendered. This is a huge portion of the business aside from the pet care services that happen daily.
I have seen so many high-anxiety pets benefit from these mobile care services that the time has come to expand with help. Unfortunately, I can only physically service so many pets a month, so plans are in place to add more pet professionals for the offered services in 2025. I will have trainees riding along and shadowing me throughout the coming months to make sure they are proficiently trained in this specific method of animal handling & providing of pet care services. This also means an additional mobile unit will be in use, with more to come in the future.
I have learned so many valuable things on this journey of building a one-of-a-kind business to help pets and their people in need. I am thankful for many of you who have grown with me as I work to establish better options for the animals and all of you as I go. Every day in this business has taught me something new. It's quite humbling to know how far things have come in just 3 years of business.
Establishing a trustworthy business that provides the highest standard of care and compassion for pets in need is what I strive for daily. The more high-anxiety cases I see, the more I learn about adapting services to their needs, while also making sure any mobile unit that will be in service is equipped to safely accommodate pets appropriately.
Thank you for letting me love, appreciate and learn from your animals!